Privacy Policy

Your privacy is important to us. At Zivon Battery, we are committed to protecting your personal information and ensuring a safe online experience. This policy explains how we collect, use, and protect your data when you visit our website or purchase our products.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Technical Data: IP address, browser type, device information, and pages visited on our website.
Order Data: Product preferences, order history, and communication records related to purchases or support.

We only collect information necessary for processing your orders, providing customer support, and improving your experience.

2. How We Use Your Information

Your data helps us to:

Process and deliver your orders safely.
Provide updates on shipping, returns, or warranty claims.
Improve our website, services, and customer experience.
Send promotional offers or product updates (only if you opt in).
Comply with legal and regulatory requirements.

We never sell or share your personal information with unauthorized third parties.

3. Data Protection & Security

We use secure payment gateways (Razorpay, Paytm, or similar) and SSL encryption to protect your personal data.
All customer information is stored securely and accessed only by authorized personnel.
While we strive for full security, no online platform can guarantee 100% protection — users are advised to keep login credentials confidential.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your login and cart preferences.
Analyze website traffic and performance.

You can choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.

5. Third-Party Services

We may use trusted third-party services such as:

Payment processors (to handle secure transactions).
Analytics providers (like Google Analytics) to understand visitor activity.
These services operate under their own privacy policies, and we recommend reviewing them separately.

6. Your Rights

You have the right to:

Request access or correction of your personal data.
Withdraw consent for marketing communications at any time.
Request deletion of your stored data (where legally applicable).

To exercise these rights, contact us at Zivonbattery@gmail.com.

7. Data Retention

We retain customer data only as long as necessary for fulfilling orders, complying with legal obligations, or resolving disputes.
After this period, your data is securely deleted.

8. Policy Updates

Zivon Battery may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
📍 Zivon Battery
SB-39, Nand Marg, Subhash Nagar, Jaipur, Rajasthan – 302016
📧 Zivonbattery@gmail.com
📞 +91-9610305516

Last Updated: October 2025