Shipping Policy

At Zivon Battery, we take great care to ensure that your orders are delivered safely, quickly, and efficiently. All our shipments are handled through trusted courier and logistics partners to ensure a smooth delivery experience anywhere in India.

1. Shipping Locations

We currently ship all over India through reliable delivery partners.
For bulk or international orders, please contact our support team to confirm availability and delivery options.

2. Order Processing Time

Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
Once your order is dispatched, you’ll receive an email or SMS with the tracking details.

3. Estimated Delivery Time

Metro Cities: 2–5 business days
Other Locations: 5–10 business days
Remote Areas: Delivery times may vary slightly depending on courier service and accessibility.

Please note that delivery timelines are estimates and may be affected by logistics delays, weather conditions, or regional restrictions.

4. Shipping Charges

We offer free shipping on most products within India unless otherwise specified.
For heavy or custom battery orders, additional shipping charges may apply and will be shown at checkout.

5. Packaging & Safety

All Zivon products are shipped in secure, shock-resistant packaging designed for lithium batteries to prevent any damage during transit.
Every order is quality checked and sealed before dispatch.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking link via email or SMS.
You can use this link to monitor your shipment’s status in real time.
For any tracking issues, reach out to us at zivonbattery@gmail.com.

7. Delayed or Failed Delivery

If your order is delayed beyond the expected timeframe, our team will contact you proactively.
In case of a failed delivery attempt, the courier may make up to two reattempts before the parcel is returned to our warehouse.
Returned packages can be reshipped upon request (additional charges may apply).

8. Damaged Packages

If you receive a package that appears tampered with or damaged, please refuse delivery and contact us immediately.
If you have already accepted the package, please share unboxing photos and order details within 24 hours for investigation and resolution.

9. Contact & Support

For any shipping or delivery questions, please contact:
📍 Zivon Battery
SB-39, Nand Marg, Subhash Nagar, Jaipur, Rajasthan – 302016
📧 Zivonbattery@gmail.com
📞 +91-9610305516